QNova Customer Care
The main purpose of this module is to support a company's CRM needs by helping individual co-workers to monitor interactions with customers and suppliers, and to keep up to date with contact details, sales activities, potential sales opportunities and other business-related activities.
Easy access to business information
QNova Customer Care ensures easy access to all the relevant business information, regardless of who has previously been working with a company or a particular contact. The inbuilt flexibility of the system means that it is simple to define the structure you wish to give to your business prospects, contact details, decision points and everything else that relates to a particular business deal or transaction. Whether you are merely looking for a customer's phone number or compiling a complete status report prior to a sales group meeting, all the information you need is just a few mouse-clicks away. In addition to freeing up important sales time, the QNova Customer Care module minimises the risk that anything "falls between two stools."
Easy access to business information
QNova Customer Care ensures easy access to all the relevant business information, regardless of who has previously been working with a company or a particular contact. The inbuilt flexibility of the system means that it is simple to define the structure you wish to give to your business prospects, contact details, decision points and everything else that relates to a particular business deal or transaction. Whether you are merely looking for a customer's phone number or compiling a complete status report prior to a sales group meeting, all the information you need is just a few mouse-clicks away. In addition to freeing up important sales time, the QNova Customer Care module minimises the risk that anything "falls between two stools."